• Research Expertise. We have worked on hundreds of market research projects, and have extensive experience, both client-side and supplier-side, with some of the largest corporations in the United States. Your project will be managed by one of the Lab's partners, each of whom is degreed at the Master's or PHD level.
• Timeliness. Our off-the-shelf surveys save you time by reducing questionnaire development time substantially.
• A Bias Toward Recommendations. Wherever possible, we make action-oriented recommendations based on the findings from our studies.
• Reasonable Pricing. We keep our overhead low, utilizing the internet and other computer technology wherever possible. We pass these savings on to you in the form of very reasonable pricing.

Take a peek at samples of our off-the-shelf questionnaires in Microsoft Word™ 6.0 format.

Go to Download Page

Use these services when you have unique research need or if an Off-the-Shelf research product doesn't quite fit your particular need. In addition to providing all your custom mail survey needs, we have a computer-assisted telephone research X and mall-intercept research capabilities. We also have extensive experience in advertising and media analysis.

Custom Research can address a variety of issues, including, but not limited to:

• How satisfied are your customers?
• How satisfied are your competitors' customers?
• How do consumers/businesses use the products and services in your industry?
• Are your target customers aware of your business?
• What is the image of your business among target customers?
• Is your advertising effective? What could make it more effective?
• How should you design a new product or service to meet the needs of the market?
• What is the appropriate price to charge for a product?

For more information on the custom research process, visit our Custom Survey page.

Off-the-Shelf Surveys are very affordable and require a small financial investment. Whenever possible, we recommend this as a first alternative.

• Customer Satisfaction Surveys for Small Business are used to understand what your customers like and don't like about your service or product. You can keep more customers and learn how to entice new customers.
• Attitude, Awareness and Usage (AA&U) Surveys help you learn the perception that customers and non-customers have of your business or any competitor's business. Learn how they use your products and services, what's important to them, and who is doing a good job in the customer's mind.
• Employee Attitude Surveys for Small Business can be used to understand employee likes, dislikes, fears, concerns, and their attitude toward the company. This can allow management to make modifications or changes to policy including hiring, training, compensation and benefits.
• Computer Usage, Equipment, and Software Surveys can be used to find out whether your employees have the necessary computer tools, training and support to perform their jobs productively.
• Computer Help Desk Customer Satisfaction Surveys can help you to monitor the quality of your help desk support, thus keeping productivity high.
  

Off-the-Shelf Surveys are available for all of the following industries and others:

• Restaurants
• Bed & Breakfast Inns
• Hotels/Motels
• Insurance
• Hair Salons
• Boutiques
• Grocery Stores
• Realty
• Home Construction
• Apartments
• New & Used Auto Dealerships
• Mortgage Companies

Off-the-Shelf Surveys for All Industries

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How can we help you? Call us via our toll-free number, 1-866-960-9824. Or, if you prefer, email us at thelab@busreslab.com. Or, click the How to Contact Us reference below to tell us more about your company and research needs.