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Our PC Usage Survey
It is no secret that most typical PC users use their computers unproductively. The reasons for this run the gamut from lack of training, fear of computers, and lack of appropriate resources. This survey can help a corporation understand the extent to which users are using, or not using, their computer resources productively. It will identify barriers to productive computer usage, whether user or company created, and provide enough information to develop a strategy to help a company address any barriers identified. The end result of purchasing this survey and using the survey results will be increased productivity.
This survey is a four-page long, two-color paper questionnaire. Description follows below.
Purpose of this Questionnaire
- Identify barriers to PC productivity in a corporate environment.
Uses of the Data
- Determine hardware and software gaps.
- Classify users by level of PC expertise and identify training needs.
General Description of the Information Obtained by this Questionnaire
- Number of hours per week user uses a PC.
- Number of years user has used a PC.
- Series of questions to identify PC skill level.
- Question to determine user attitude toward personal computing.
- Series of questions on hardware usage.
- Four questions to uncover hardware limitations.
- Series of questions on software usage.
- Six questions to uncover software limitations.
- Question on how user learns new software.
- Two questions on corporate software training.
- Three questions on corporate help desk software support.
The Printing Process
We have a working relationship with a printing specialist. Once we have modified our questionnaire to suit your business, our specialist will handle the printing.
The Questionnaire Distribution and Receipt Process
The questionnaires should be distributed via corporate interoffice mail, along with a cover letter from someone high in the corporate organization outlining the purpose of the questionnaire and the importance of responding. (We will provide a draft of the cover letter for you to modify.) It is helpful to send follow-up reminders approximately two weeks following the initial questionnaire distribution. The questionnaires should be returned to a central location at the corporation. The corporation can send the completed questionnaires in bulk to either you or to The Business Research Lab.
The Analysis Process
We will collect completed questionnaires until whatever time cut-off you specify. We will enter all data and provide a report summarizing the quantitative results. All comments will be transcribed verbatim and included in the final report.
You Will Receive Copies of the Following
- Questionnaires, customized with your company's name.
Pricing
Pricing for this survey will vary depending upon the amount of customization necessary. Call us via our toll-free number, 1-866-960-9824 if you would like a bid. Or, if you prefer, contact us by email.
Check out our Computer Help Desk Survey
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